Legal information

Privacy Policy

This Privacy Policy explains how Sablean Dcedar handles personal information connected with this website and its hospitality services, including browsing, booking enquiries, dining reservations, private poker suites, events and customer communications. References to poker services on this page concern offline, hosted social card lounge entertainment only.

Effective date: 3 September 2026

01 — Plain-English overview

The short version

01

Information is collected for service and communication

Sablean Dcedar may collect information when you contact us, make or discuss a reservation, submit an enquiry or use this website. This can arise when planning a poker table, dining visit, private room, corporate event, poker night or poker league-related gathering. We seek to use information in ways connected with the request or interaction you have chosen to make.

02

Information is used to deliver the requested experience

Information helps us respond to enquiries, coordinate reservations, plan relevant operational details and provide customer service. It may also help us communicate practical information about a requested visit or experience. Where you choose to hear from us, it may support relevant venue communications, with hospitality coordination rather than unnecessary profiling remaining the focus.

03

Visitors retain privacy choices

You may ask about access to your personal information, correction of information, privacy concerns and direct-marketing preferences. The detailed options and contact route appear later in this policy. For privacy questions, you can also write to [email protected].

For practical contact details and complaint information, go to Privacy questions, access and complaints.

02 — Collection

Information Sablean Dcedar may collect

The kinds of information we handle depend on how you interact with Sablean Dcedar. We may collect or receive the following categories where they are relevant to an enquiry, reservation, visit, communication or use of this website.

2.1

Contact and enquiry details

When you contact us or ask about a service, you may choose to provide details such as your name, phone number, email address and the content of your message. This may occur in a general enquiry, a booking question or a discussion about a private event. We use examples in this policy to describe common interactions; the information requested or provided may vary according to the nature of your enquiry.

2.2

Reservations and events

Reservation and event details

Booking-related information may include a requested date or time, party size, preferred experience or service, and details reasonably needed to coordinate a visit or event. This can include dining reservations, private poker suites, dealer-hosted poker sessions, poker nights, poker league gatherings, social tournaments, corporate occasions or private events. These experiences are planned as hospitality and social entertainment services, and the details collected will depend on what you choose to request.

2.3

Communications and feedback

Where provided, we may retain information contained in messages, feedback, questions or follow-up correspondence where it is needed to respond, clarify an arrangement or provide customer service. A visitor may voluntarily mention matters such as card lounge etiquette, poker chips, meal preferences or feedback about an experience. We do not treat those examples as information every visitor must provide; they simply help explain the context of a communication.

2.4

Website and device information

Information may be generated or collected through use of this website where it is necessary for site operation, security, analytics or understanding how visitors use the site, subject to applicable settings and policies. Cookie-specific information is addressed separately so visitors can review it in the appropriate context. Please read our Cookie Policy for information about cookies and related website choices.

03 — Purpose

How information may be used

We may use personal information for purposes connected with the interaction, service or communication for which it was provided, as well as related operational purposes described below.

3.1

Respond to requests and manage reservations

We may use information to answer enquiries and organise requested bookings, including dining, poker-table sessions, hosted poker events, private suites and group experiences. Sablean Dcedar is an independent Australian offline poker lounge, card room and boutique dining grill. Its offline poker experiences are entertainment-focused, skill-based social card lounge activities, and information is used to coordinate the requested hospitality experience rather than to support wagering or payouts.

3.2

Deliver hospitality and customer support

Relevant information may help us prepare for a visit, communicate practical details, answer questions and support an appropriate hospitality experience. For example, it may relate to an enquiry about flame-grilled dining, cocktails, a group visit or another requested venue service. We only rely on details that are relevant to the interaction and that a visitor provides in the course of arranging or discussing an experience.

3.3

Maintain venue and website operations

Information may be used as reasonably necessary to maintain website functionality, protect the venue and its visitors, address service issues and understand operational needs. These purposes are applied in a general and proportionate way, having regard to the context in which information is collected or received and the practical requirements of running venue and website services.

3.4

Send relevant communications where appropriate

We may use contact details to provide booking-related updates and, where appropriate, information about venue offerings, poker nights, dining or other experiences. Booking communications can be necessary to respond to an existing reservation or request. Marketing communications are different: you may ask not to receive direct marketing from Sablean Dcedar by using the privacy contact route below.

A request about marketing preferences does not prevent us from sending practical messages needed for an existing reservation or enquiry.

04 — Disclosure

Disclosure, service providers and overseas handling

4.1

Service providers supporting the venue

We may share personal information with service providers that assist with functions such as website operation, reservation administration, communications, payment or event administration where applicable, and other business support. The information shared will depend on the service being provided and the request involved. We do not name particular providers in this policy because service arrangements may change over time.

4.2

Legal, safety and business requirements

We may disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, protect rights, safety or property, or address business and venue operations. This is not intended to suggest routine disclosure. Rather, it recognises that limited disclosure can be required in particular circumstances where a legitimate legal, safety or operational reason applies.

4.3

Changes to business operations

If applicable and permitted by law, personal information may be handled in connection with a business transition or operational change. In that event, Sablean Dcedar will consider the privacy obligations relevant to the handling of personal information. This clause describes a possible future circumstance and does not indicate any current business transition.

05 — Protection

Security and retention

5.1

Reasonable protection measures

Sablean Dcedar takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. In plain language, this means we seek to handle information with care and in a way that reflects the nature of the interaction, the information involved and the practical needs of our venue and website operations.

5.2

Retention linked to purpose and obligations

Personal information may be retained for as long as reasonably necessary for the purposes described in this policy, operational needs, dispute handling and applicable legal obligations. We do not set a single retention period because the appropriate period can depend on the nature of the information and the reason it is held. When information is no longer required, it may be securely managed or disposed of, subject to applicable obligations.

No absolute guarantee. No method of transmitting or storing information can be guaranteed completely secure. Sablean Dcedar remains committed to taking reasonable privacy and security steps, while recognising the limits that apply to information systems and communications generally.

06 — Your questions

Privacy questions, access and complaints

6.1

Access and correction requests

You may contact Sablean Dcedar to request access to personal information held about you or to ask for correction of information you believe is inaccurate, incomplete or out of date. Please provide enough detail for us to understand and address your request, including the context of your interaction with the venue where relevant. Send privacy requests to [email protected].

6.2

Marketing preferences

Direct-marketing preferences

You may ask not to receive direct marketing communications from Sablean Dcedar by stating your preference through [email protected]. Practical messages connected with an existing reservation, enquiry or requested service may still be necessary so we can communicate the details of that arrangement.

6.3

Privacy complaints

If you have a privacy concern, please contact Sablean Dcedar first so the matter can be considered and addressed. Include enough information to help us understand the issue and the interaction it relates to. If a matter is not resolved, further external options may be available under applicable privacy law. You can contact us by email at [email protected] or phone +61 2 8015 6384.

07 — Updates

Changes to this Privacy Policy

Sablean Dcedar may update this Privacy Policy from time to time. The current version and its effective date will be published on this page, so please review the policy periodically when you want to understand our current privacy practices. This version is current from the date shown below.

Effective date: 3 September 2026

Plan a visit

Plan your Sablean Dcedar experience

When you are ready to enquire, our team can help with poker tables, dining experiences, private suites and events. Offline poker is hosted, social, skill-based card lounge entertainment, paired with considered hospitality.